By invitation
Create an account
Your invitation includes the sign-up code you'll need.
Already have an account? Sign in
Terms & Conditions
Last updated: 29 September 2026. Before you create an account, read these Terms & Conditions carefully. By registering, you confirm you have read and understood them and accept that they bind you in full.
1. Introduction and Acceptance
These Terms and Conditions (the “Terms”) form a legally binding agreement between you (“you”, “your”, the “User”) and Carvanta (the “Platform”, “we”, “us” or “our”) that governs how you access and use the Platform, including all content, functionality, tools and services available through it. By accessing, registering for or otherwise using the Platform, you acknowledge that you have read and understood these Terms and agree to be bound by them, together with any further guidelines, policies or rules referred to here or otherwise made available to you. If you do not accept these Terms, you must not access or use the Platform.
2. Definitions
“Account” means the unique account set up for you to access the Platform. “Carbon Credit” means a unit of measure that represents the reduction, avoidance or removal of greenhouse-gas emissions as recorded on the Platform. “Credit Balance” means the monetary or ledger balance attached to your Account. “Content” means all text, data, graphics, images and other materials available on the Platform. “Sign-up Code” means a one-time code we issue that is required to complete registration. Any capitalised term not defined here takes the meaning given to it elsewhere in these Terms.
3. Eligibility
You must be at least eighteen (18) years old, or of the age of legal majority where you live, and have the legal capacity to enter a binding contract in order to use the Platform. By using the Platform you represent and warrant that you satisfy these conditions, that every piece of information you give us is accurate and complete, and that your use of the Platform breaks no applicable law, regulation or sanctions regime. We may refuse service and suspend or terminate Accounts at our sole discretion.
4. Account Registration and Security
Some features require you to register an Account and supply the information we ask for. You are responsible for keeping your credentials confidential and for everything that happens under your Account. Tell us immediately if your Account is accessed or used without authorisation. We accept no liability for loss or damage caused by your failure to protect your credentials. You may not share, transfer or sell your Account to anyone else.
5. Sign-up Codes and Invitations
Registration may require a valid, unused Sign-up Code issued by us or on our behalf. Sign-up Codes are personal, single-use and non-transferable, and may expire or be revoked at our discretion. Any invitation, certificate or message containing a Sign-up Code is for your use in completing registration only and grants no other right or entitlement. We are not responsible for Sign-up Codes that are lost, intercepted or used without authorisation.
6. Identity Verification (KYC) and Compliance
Before activating your Account, or before you can reach certain features, we may ask you to complete identity verification, know-your-customer (“KYC”), anti-money-laundering (“AML”) and sanctions-screening checks. You agree to provide truthful, up-to-date and complete documentation when asked, and you authorise us to verify that information internally or through third parties. We may suspend or limit your Account while verification is pending, and we may report suspicious activity to the relevant authorities where the law requires it.
7. User Conduct
You agree to use the Platform lawfully and in line with these Terms. You will not use it in any way that could damage, disable, overload or impair it, or that interferes with anyone else’s use. You will not try to gain unauthorised access to any part of the Platform, to other Accounts, or to any system or network connected to it, whether by hacking, password mining or any other means.
8. Carbon Credits and Balances
Carbon Credits, Credit Balances and any related figures shown on the Platform are held on our internal ledger and are provided for information and transaction purposes. We may adjust balances to reflect purchases, sales, buy-backs, corrections or compliance actions. Unless we say so expressly in writing, we make no representation that any Carbon Credit corresponds to a unit on an external registry or to any offset standard or certification.
9. Purchases
When you buy Carbon Credits or contribute to a project, you authorise the matching deduction from your Credit Balance. A purchase may stay pending until the project it relates to is completed, or until it is otherwise fulfilled or cancelled under Platform rules. All purchases depend on availability and capacity limits and are subject to our acceptance. We may refuse, cap or cancel any transaction at our discretion.
10. Sales and Buy-Backs
Where the Platform lets you sell or offer back Carbon Credits, those offers are subject to our review, acceptance and activation. You represent that you hold enough Carbon Credits of the relevant type to cover any offer you submit. What you are paid is set by the terms of the offer and by the Platform ledger at settlement time. We may decline or reverse an offer that cannot be validated.
11. Fees and Charges
We may charge fees for particular features, transactions or services, and we will disclose the applicable fees before you incur them. You are responsible for all taxes, duties and levies arising from your use of the Platform, other than taxes on our net income. Fees are non-refundable unless expressly stated otherwise or required by law.
12. No Investment, Financial, or Legal Advice
Nothing on the Platform is investment, financial, tax, accounting or legal advice, and nothing here is a recommendation, solicitation or offer to buy or sell any instrument. You alone are responsible for weighing the merits and risks of any transaction. Take independent professional advice before you decide anything. Past performance and projected outcomes do not indicate future results.
13. Risk Disclosure
The value, liquidity and availability of Carbon Credits can rise and fall, and can be affected by regulatory, market, environmental, technological and other factors outside our control. You acknowledge and accept every risk that comes with using the Platform, including the risk that value is lost in part or in full. You represent that you can bear those risks financially.
14. Wallets and Withdrawals
You alone are responsible for the accuracy of any wallet or withdrawal address you give us. Transactions sent to a wrong, incompatible or compromised address may be irreversible and impossible to recover. We are not responsible for losses that stem from information you supply, from network conditions, or from third-party services outside our control.
15. Intellectual Property
The Platform, along with all of its contents, features and functionality, belongs to us or our licensors and is protected by intellectual-property law. We grant you a limited, revocable, non-exclusive, non-transferable licence to access and use the Platform for its intended purpose. Without our prior written consent you may not reproduce, distribute, modify, create derivative works from, publicly display or otherwise exploit any part of the Platform.
16. Privacy and Data
Your use of the Platform is governed by our data-handling practices. We collect and process only the information needed to run the Platform, verify identity and meet legal obligations, and we apply reasonable technical and organisational safeguards to protect it. You consent to that processing. You are responsible for making sure any information you give us may lawfully be shared with us.
17. Prohibited Uses
You may not use the Platform to commit fraud, launder money, finance terrorism, manipulate markets or carry out any other unlawful activity; to spread malware or harmful code; to scrape, harvest or collect data without permission; to impersonate any person or organisation; or to get around any security, access-control or usage limit. Breaking this section can lead to immediate termination and a referral to the authorities.
18. Suspension and Termination
We may suspend, restrict or terminate your Account or your access to the Platform at any time, with or without notice, for any reason — including a suspected breach of these Terms, suspected fraud or unlawful activity, or where the law requires it. When your access ends, your right to use the Platform stops at once. Provisions that by their nature ought to survive termination will survive it.
19. Disclaimers and Warranties
The Platform is provided “as is” and “as available”, with no warranties of any kind, whether express, implied, statutory or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title or non-infringement. We do not warrant that the Platform will be uninterrupted, error-free or secure, that it will be free of harmful components, or that any defect will be fixed.
20. Limitation of Liability
To the fullest extent the law allows, neither we nor our affiliates nor our respective officers, directors, employees or agents will be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill or other intangible losses, arising out of or connected to your use of, or inability to use, the Platform, even if we were advised that such damages were possible. Our total liability will not exceed the greater of the amount you paid us in the twelve months before the claim or one hundred units of currency.
21. Indemnification
You agree to defend, indemnify and hold harmless us and our affiliates against any claims, liabilities, damages, judgments, awards, losses, costs and expenses, including reasonable legal fees, that arise out of or relate to your breach of these Terms, your use of the Platform, or your violation of any law or of a third party’s rights.
22. Third-Party Services and Links
The Platform may refer to, or work with, third-party services that we neither own nor control. We take no responsibility for any third party’s content, policies or practices. Your dealings with a third party are between you and that third party alone, and you use them at your own risk.
23. Force Majeure
We will not be liable for any failure or delay caused by something beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labour disputes, government action, power or network failures, or interruptions to or degradation of telecommunications or hosting services.
24. Governing Law and Dispute Resolution
These Terms are governed by, and interpreted under, the laws of the jurisdiction in which we are established, without reference to conflict-of-law rules. Any dispute arising out of or related to these Terms or the Platform will be settled exclusively by binding arbitration or by the competent courts of that jurisdiction, and you consent to that jurisdiction and venue. To the extent the law permits, you waive any right to take part in a class or representative action.
25. Changes to These Terms
We may change these Terms at any time by posting a revised version on the Platform. Changes take effect when posted unless we say otherwise. If you keep using the Platform after a change, you are accepting the revised Terms. It is up to you to review these Terms from time to time.
26. Severability
If any part of these Terms is found to be invalid, illegal or unenforceable, that part will be enforced as far as the law allows and the rest of the Terms will remain in full force.
27. Entire Agreement
These Terms, along with any policies referred to in them, make up the whole agreement between you and us about the Platform and replace all earlier or contemporaneous understandings, whether written or spoken. If we fail to enforce a right or provision, that does not mean we have waived it.
28. Contact
Send any question about these Terms to us through the official channels provided to you. No other statement or message will be treated as changing these Terms unless it is in writing and expressly agreed by us.
Selecting “I Agree & Accept” confirms that you have read and understood these Terms and Conditions in full and agree to be bound by them.